Re: Zoom Update & Technologies for Working Remotely
In response to COVID-19, ITS has implemented the following changes to the campus Zoom service that make it easier and safer for everyone at UCSC to connect online.
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Additional security and privacy features were enabled to mask phone numbers and encrypt sessions by default.
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Zoom licensing coverage has been expanded to include everyone on campus, including undergraduate students. This means that all students, staff, and faculty now have access to full-featured Zoom licensed accounts.
New to Zoom?
Zoom is a video conferencing platform that is available to all UCSC faculty, staff, and students for video and web conferencing using any device with an internet or cellular connection. If you’ve never used Zoom before, this website is a good place to start. If you need further assistance, please reach out to the ITS Support Center to help get you started. Access Zoom: https://ucsc.zoom.us/ with your CruzID/Gold credentials.
Keep Zoom Private
Zoom is configured by default to help reduce the possibility of unknown or unwelcome guests joining a meeting or webinar; however, there are additional steps you can take to ensure your Zoom sessions are private.
The following measures are in place by default:
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Masking Phone Numbers - the phone number identifier has been removed
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When Zoom users join using a phone, only the first 3 digits (area code) and last 3 digits of the phone number will be displayed. This complies with FERPA and UCSC Policy on privacy of student records.
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All Zoom sessions are encrypted by default. This ensures that your session cannot be eavesdropped on or tampered with.
There are additional steps you can take to ensure your Zoom sessions are private. Most importantly, make sure to Password protect Zoom sessions and turn off “anyone can share screen” until you actually want others to share. Visit Keep Zoom Private for more tips and instructions.
Technologies for Working Remotely
Here are useful resources to help connect you with colleagues and students while working remotely. This information is being updated frequently, so check back often. Technologies for Working Remotely
If you have questions, please submit an IT Request ticket at https://itrequest.ucsc.edu or contact the ITS Support Center by email help@ucsc.edu or telephone 459-HELP(4357).
Thank you.
