Password change notice for UCSC Google Apps

To: UCSC faculty, staff and students

From: Lisa Bono, Information Technology Services

Password Change Notice for UCSC Google Apps Coming August 26

On August 26, you will begin accessing the UCSC Google Apps with your CruzID and Gold password (not your Blue password). UCSC Google Apps includes campus email, calendar, drive (docs, sheets, forms) groups, sites, etc. 

What to Expect on August 26

When you access UCSC Google Apps (including email) for the first time after the change takes place on August 26, you will need to allow your web browser or email client access to your Google account. You will only have to do this step once. After this step is complete, you’ll sign in to Google with your CruzID and Gold password. Multi-Factor Authentication (MFA) will also apply if you are already enrolled. 

Remember, if all else fails, you will always be able to access your UCSC email via a web browser (Chrome, Firefox, Safari, etc.) by going to and signing in with your UCSC email address and your Gold password.

Please take a few minutes to review so you will know what to expect: 

  • If you access your email from a web browser (Chrome, Safari, Firefox, Edge, IE, etc.) details of what you will experience can be found here.

  • If you access your email from an email client (Thunderbird, Apple Mail, Outlook*, O365, PostBox, Spark, etc.) or if you use an application that accesses any GSuite tool (LucidChart, etc.) details of what you will experience can be found here

    • *If you use Outlook, there will be additional action needed. More details will be communicated soon. 

  • If you are using an older version of an email client, you may need to upgrade to a newer version.


Take a look at the FAQ page. You may find answers to your questions here. 

The ITS Support Center is ready to assist. If you still have questions, you can call the Support Center at 459-HELP(4357). You may also submit a support ticket using the keyword G2G in the subject line at, or by email