Announcing a Campus Conflict Resolution training series

To: UCSC Staff and Academic Employees

From: Nancy Heischman, Director, Campus Conflict Resolution Services; and Barbara Perman, Senior Training Manager, Training & Development

Beginning September 2009, a new conflict resolution training series will be available to all UCSC staff and academic employees.

The series, cosponsored by Campus Conflict Resolution Services and the Training & Development Department, highlights tools and strategies for the prevention, management and informal resolution of conflict at all levels. The workshops will be presented by Nancy Heischman, director of Campus Conflict Resolution Services. The sessions are free; however, advance enrollment is required. For enrollment and course information visit Training & Development.

The following workshops are currently scheduled:

. Understanding, Preventing, and De-escalating Conflict: Sept.15, 11:30-1:00, Kerr 212; or Sept. 24, 3:00-4:30, T&D Training Room

. Conflict Resolution-Tools for Action: Sept. 30, 2:30-4:30, T&D Training Room

. Conflict Management Skills for Supervisors: Oct. 6, 3:00-4:30, Kerr 212

. Coming to Terms with Our Differences: Oct. 15, 2:30-4:30, T&D Training Room

. Speaking Up to Bias: Oct. 28, 11:30-1:00, Kerr 212

. Rebuilding Trust: Nov. 19, 3:00-4:30, T&D Training Room

. Listening as a Means for Building Common Ground: Dec. 2, 3:00-4:30, Kerr 212

. Mediation Skills for Supervisors: Jan. 21 & 28, 1:30-4:30, T&D Training Room

For more information about Campus Conflict Resolution Services visit or call 459-2290.