New way to activate UCSC Adobe Creative Cloud software

To: UC Santa Cruz Campus Community

From: Information Technology Services (ITS)

Starting today, March 3, there is a change in how you activate the Adobe Creative Cloud software (including Acrobat) with your UCSC account. When you use Adobe Creative Cloud software, you will now need to periodically activate your account (instructions below).


If you don’t use Adobe Creative Cloud, no action is needed. If you decide to use it in the future, you can activate your account at any time. 


This change will not impact existing Adobe Creative Cloud files or data. All content will stay in UCSC Adobe accounts and will be available as soon as you reactivate your account.


Instructions on how to activate Adobe Creative Cloud Software


  • Visit the ITS website and select the appropriate link for your affiliation (either student or faculty/staff) to get instructions on how to activate Adobe Creative Cloud software with your UCSC account. 

Why the change?


ITS is working to manage usage of Adobe Creative Cloud licenses to ensure that we only pay for active users. This change will help us reduce unnecessary costs and more efficiently use campus resources. 


Get help


If you have any questions or need technical assistance, please reach out to ITS by opening an online ticket, or emailing us at help@ucsc.edu or call (831) 459-4357.