Expiring Scratch-off Permit Exchanges

To: UC Santa Cruz Staff, Faculty & Grad Students

From: Transportation and Parking Services (TAPS)

Do you have scratch-off permits that expire next month? Due to the impacts of the COVID-19 pandemic earlier this year, we understand that many have unused scratch-off permits they anticipated needing over the course of 2021.

As an exception to the standard no refund/exchange policy, TAPS is allowing all affiliates with scratch-off permits expiring 12/31/2021 to exchange their permits for new ones with a later expiration date. Permits must be exchanged prior to January 31, 2022.

Which permits are eligible?

Scratch-off permits that have been issued to individuals and have a final expiration date of December 31, 2021.

Scratch-off permits issued to departments are not eligible for exchange.  

Scratch-off permits that expired in 2020 or earlier, or are set to expire in future years, are not eligible for exchange.

How do I exchange my scratch-off permits?

The original scratch-off permits must be returned in order to exchange them for new ones with a later expiration date. Scratch off permits may be returned in person to the TAPS Sales Office, or mailed* to:

TAPS Sales Office

1156 High Street

Santa Cruz, CA 95064

*TAPS assumes no liability for permits lost in the mail. We encourage affiliates to return permits in person whenever possible.

When can I exchange my scratch-off permits?

Scratch-off permits may be exchanged effective immediately and until January 31, 2022. After January 31, TAPS will reinstate the standard refund/exchange policy for all scratch-off permits. As a reminder, TAPS recommends that you purchase only what you will utilize in the current calendar year.

Additional Questions?

Please reach out to the TAPS Sales Office at tapssales@ucsc.edu