At-home Internet Options for UCSC

To: UC Santa Cruz Community

From: Vice Chancellor of Information Technology, Van Williams

In preparation to study and work from home and other remote locations in spring quarter, it is important that we have fast and reliable internet service. Several internet providers are offering free or special offers because of the impacts of COVID-19. Students may want to check their local provider for any student discounts. 

As we continue to work on a range of solutions for the campus community, I want to inform you of options if you need to establish network connectivity from off campus. Please contact the companies directly to arrange for services.

  • Comcast’s Internet Essentials program is increasing its speed for all customers and offering new customers two months of free service in response to emergency measures associated with COVID-19. Comcast: (855) 846-8376

  • Cruzio and AT&T also provide high-speed internet service in the Santa Cruz area. 

    • Cruzio: (831) 459-6301

    • AT&T: (866) 861-6075

  • Most wireless phone service providers (Sprint, T-Mobile, AT&T, Verizon) offer personal hotspot service to be added to wireless plans to create a WiFi network from a smartphone. This option could provide greater WiFi range.

Computing is an essential part of our day-to-day existence so it’s important that you are aware of possible threats and vulnerabilities. UCSC has Minimum Network Connectivity Requirements and information on how to stay cyber secure. Small actions make big differences to help protect UCSC as well as yourself.

Thank you for your continued patience as UCSC strives to support its mission of teaching, research, and public service during these unprecedented times.